We Are Committed to Breaking Down Information and Resource Barriers in International Healthcare。
We accurately connect you with top medical experts from China, Japan, and the United States, and provide Second Medical Opinion based on complete medical records to help you make more informed medical decisions.
Step 1: In-depth Consultation and Needs Assessment
Gain a comprehensive understanding of your situation to lay the foundation for accurate matching.
Medical Needs Analysis: Our medical consultants will communicate with you in depth to learn detailed information about your core illness, past treatment history, and primary needs (such as confirming diagnosis, evaluating treatment plans, seeking new therapies, etc.).
Resource and Country Matching: Based on the type of disease and your needs, combined with the advantages of China, Japan and the United States in different specialist fields (e.g., early precision screening and heavy-ion therapy in Japan, clinical trials of new cancer drugs in the United States, cost-effective surgery and integrated traditional Chinese medicine treatment in China), we will provide professional recommendations on country and hospital selection.
Plan and Budget Planning: Based on preliminary assessment, we will provide a clear explanation of the service process, general cost composition and time estimation to ensure information transparency.
Step 2: Standardization and Professional Medical Translation of Medical Records
Systematic Organization of Materials: We will guide you to collect all relevant medical records, including written reports (outpatient/discharge records, pathological reports), imaging data (original DICOM files/films), and pathological sections (or scanned files). An exclusive encrypted upload channel will be provided for submission.
Professional Medical Translation and Summary Compilation: A qualified professional medical translation team will translate the medical records into the official language of the target country. Meanwhile, our medical consultants will compile a clearly structured Medical Summary, highlighting key timelines and core issues to greatly improve the efficiency of experts’ image reading and case review.
Step 3: Accurate Expert Matching and Appointment Booking
Instead of simply listing expert names, we implement precision matching based on medical logic and a three-tier matching mechanism.
Disease-Specialty Matching: Ensure that the selected experts are authorities in the field of treating the specific disease.
Condition-Doctor Style Matching: Match experts who excel at tackling complex cases or are skilled in patient communication according to the complexity of the condition.
Needs-Resource Matching: If you are seeking cutting-edge therapies, we will prioritize matching you with the principal investigators of relevant clinical trial projects.
Appointment Coordination and Confirmation: We will communicate directly with the international department of overseas hospitals or expert teams to finalize the consultation time, and send the standardized medical records to the experts in advance. Meanwhile, we will provide you with detailed expert background information and consultation notes.
Step 4: Comprehensive Consultation Support and Post-consultation Services
Pre-consultation Preparation: Provide technical test guidelines, and communicate with you in advance to sort out the list of core questions you wish to ask the experts.
Professional Support During Consultation: Our professional medical translators will accompany you throughout the consultation to ensure error-free communication between you and the doctor. Medical consultants can also be present to help organize key information.
Continuous Follow-up After Consultation:
Provide complete consultation records (in Chinese/English) with professional translation.
Assist in interpreting the experts’ diagnostic opinions and treatment recommendations.
Offer follow-up support solutions if you need subsequent services (such as assisting with overseas medical treatment arrangements, connecting with domestic hospitals, medication guidance, etc.).
Important Statements and Reminders
Service Nature: In accordance with international medical standards, remote consultations generally provide a Second Medical Opinion, which cannot fully replace in-person consultations or be used to issue medical prescriptions.
Privacy and Security: We promise to strictly encrypt all patients’ medical record information and sign a confidentiality agreement to protect your privacy.
Fee Description: The fees usually include service fees, expert consultation fees, translation fees, etc. A clear quotation will be provided after the assessment in Step 1.
Contact Information
If any issues arise, please contact us immediately.
Email:haiousales@gmail.com
